We offer various payment plans, including a 0% in-house layby plan. We also accept all major credit cards. No matter your budget, we can work with you to find a suitable payment option.

We will ask for a $99 holding deposit to secure your session and ensure we have enough availability. This deposit will be refunded or applied towards your order at your purchasing session.

We offer various options to help you fill your home with your family's beautiful wall art. Whether you prefer framed canvas portraits or storybook albums, we can create multiple collections to fit your budget so you can cherish those memories forever.

We offer a satisfaction guarantee: if you are not completely happy with the images, you are not obligated to invest in your purchase. However, we believe you'll become a customer for life once you see our exceptional work.

Your Don Shiel Photography studio gift voucher is redeemable for our studio portrait products.

Yes! You can choose the amount, and we'll create a gift voucher for their session.

Portrait sessions typically last 45 minutes to an hour, depending on the number of people in your family and feature a variety of looks and poses.

Your pre-booked purchasing session is typically within one week. You will be presented with a cinematic slideshow of your portraits from the session. Following the slideshow, we will select the best wall art for your family, home, and budget together.

We can help you select outfits for your portrait session. Many families opt for one formal or semi-formal look and one casual style. For men, this often includes dark jeans and button-up shirts, while women may choose casual dresses, skirts, or textured shirts paired with jumpers. Depending on your family’s style, some may prefer a casual look followed by something fun or funky. The studio provides wardrobe suggestions to all scheduled portrait clients.

Although rare, there are times when children or pets are not in the best mood for a photo session. Please don't worry; we aim to provide exceptional portraits. If this happens, we'll reschedule the session for another day at no extra cost to you.

When photographing children, it is ideal to make them feel as comfortable in the new environment as possible. We suggest you bring something they can identify with, such as a favourite toy or blanket. These can look great in photos and mark what is most important to your child at that moment in time. Also, note that children perform at their best when they are not tired and hungry, so if possible, try to schedule your session for when your child is at their best during the day.

Yes. Although our Studio can accommodate 4-6 adults, we recommend photographing more prominent groups out on location. We encourage you to include all family members, especially grandparents, as they are unique to the family.